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How OOTDBuy Prada Resale Service Uses Spreadsheets for Customer Research

2025-05-17
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In the competitive world of luxury resale, OOTDBuy Prada has developed an efficient system to understand customer preferences through the power of spreadsheet-based research. This data-driven approach helps the company source the most in-demand Prada items and price them competitively.

The Spreadsheet Research Process

  1. Designing the Questionnaire:

    The team creates detailed surveys with questions covering product categories (handbags, accessories, ready-to-wear), color preferences, price sensitivity, and seasonal demands.

  2. Data Collection:

    Responses are collected through:

    • Direct customer interviews
    • Email surveys
    • Social media polls (redirecting to OOTDBuy's website
  3. Organizing Data in Spreadsheets:

    All information is consolidated in structured spreadsheet formats with columns tracking:

    • Customer demographics
    • Product preferences (ranked 1-10)
    • Price thresholds
    • Purchase frequency
    • Special requests

Data Analysis for Decision Making

The research provides actionable insights on:

Category Analysis Method Outcome
Product Selection Color/style tally & pivot tables Identify top 5 requested items each season
Pricing Strategy T-tests on price acceptability Optimal resale markup ranges
Inventory Planning Quarter-over-quarter self requests Forecast demand geographical variations

Impact on Purchasing Strategy

This research directly informs OOTDBuy Prada's sourcing strategies: